Terms of Service

Welcome to our quirky and fun Terms of Service page! We promise to keep things light-hearted and entertaining while still providing you with important information about our policies. So grab a cup of coffee (or your favorite beverage) and let's dive in!

Refund Policy

Our refund policy is as daring as our accessories! If you're not satisfied with your purchase, you have 30 days to return it. Just make sure the item is unused and in its original packaging. We can't accept returns for items that have been worn or damaged (because we want you to look fabulous, not like you've been through a wild adventure).

Now, here's the fun part - if you're approved for a refund, we'll process it and apply the credit to your credit card or original method of payment. It's like magic, but without the smoke and mirrors! Just give us a little time to work our refund wizardry.

If you're anxiously waiting for your refund and it hasn't arrived yet, don't panic! Check your bank account first, because sometimes refunds like to play hide-and-seek. If it's still missing, contact your credit card company and your bank. They might have some answers for you (or at least some good jokes to lighten the mood).

Oh, and one more thing - sale items are like unicorns, they're magical and can't be refunded. So make sure you choose wisely before adding them to your cart!

Exchanges

If you receive a defective or damaged item, don't worry! We'll gladly exchange it for you. Just send it back to us at HWC LLC, PO Box 390765, Minneapolis MN 55439, United States. We'll make sure to send you a replacement that's in perfect condition, because you deserve nothing less!

Gifts

Gifts are like surprises - sometimes they're exactly what you wanted, and other times they're a little off. If you received an item as a gift and want to return it, we'll give you a gift credit for the value of your return. It's like getting a second chance at finding the perfect accessory! Once we receive the returned item, we'll send you a gift certificate so you can choose something that truly speaks to your adventurous side.

But wait, there's more! If the gift wasn't marked as such when purchased, or if the gift giver had it shipped to themselves, we'll refund the gift giver instead. It's like a secret mission to keep the surprise intact!

Shipping

We know you're excited to receive your daring accessories, so we strive to ship your order as quickly as possible. Most orders placed before noon are packed, shipped, and in the post office's hands the same day. We're like superheroes, but with a knack for fashion!

Now, we can't control the postal service, so delivery times may vary. Our standard shipping is USPS First Class, which usually takes 2-3 days for domestic delivery in the USA. But hey, sometimes the post office likes to take a detour and explore new territories, so we can't guarantee exact delivery dates. Just know that we're doing our best to get your order to you in a flash!

Oh, and don't forget - if you're shipping an item over $75, consider using a trackable shipping service or purchasing shipping insurance. It's like having a bodyguard for your precious accessories!

That's it for our Terms of Service! We hope you enjoyed this quirky and entertaining journey through our policies. If you have any questions or need further clarification, feel free to reach out to us at hotlifecharms@gmail.com. Now go forth and embrace your adventurous side with our unique and daring accessories!